Su Su Ma Ma Help Zone

Terms and conditions of trade

Su Su Ma Ma is a fair trade company. A copy of our fair trade policy can be found here, or please write or telephone for a leaflet.

As far as possible, all items and sizes listed are kept in stock, and will be processed within 5 working days from receipt of order, subject to availability. Orders should normally take no longer than 7 days from receipt of order to delivery.

Please note that as this is a small business we are sometimes away on buying trips and cannot process orders during this time. At these times a note on this website and email responses will be posted.

Don't forget to include a contact number (telephone or e-mail) in the event that any garments or colourways are unavailable.
Unwanted items may be returned for a full refund or credit note, minus postage and packing, as long as they are received back in unworn condition within 10 days of receipt.

Please ensure that order forms are completely filled in so that dates are clear. See order form for postage rates, wholesale guidelines and size chart.